My Oracle Support Banner

Unable To Schedule Appointment Using 'Show Options' With A Date In Future. (Doc ID 1336084.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Operational Planning - Version 6.2.1 to 6.2.3 [Release 6.2]
Information in this document applies to any platform.

Symptoms

On OTM version 6.2.1 when working with Appointments, using 'Schedule Appointment > Show Options' the field Start Date is ignored.


EXPECTED BEHAVIOR
-----------------------
Expect any information in the field to be taken into account.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1 - Log onto an OTM 6.2 system.

2 - Create and Order Release and plan it onto a Shipment.

3 - Navigate to Operation Planning > Appointment Management > Dock and Yard Managers.

4 - Search for the location.

5 - Click on Actions > Manage Appointments.

6 - Right click over the Shipment.

7 - Click Schedule Appointment > Show Options.

8 - In Start Time, enter a date which is today's date plus 4 days. For example change the date from the 16th to the 20th.

9 - Click 'Find'.

10 - The next screen shows appointments for the 16th and 17th not the 20th.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.