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OM WF Notification Does Not Display Reason For Rejection (Doc ID 1338252.1)

Last updated on FEBRUARY 13, 2023

Applies to:

Oracle Order Management - Version 11.5.10.0 to 12.2.3 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.0.6 version, Agreements/Blankets/Contracts

When user approves a sales quote they write a comment then approve or reject the quote.
The recipient is unable to view the approver comments on the Workflow (WF) notification Form.

EXPECTED BEHAVIOR
-----------------------
'Workflow Notification' should display approver's comments.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Super User Responsibility > Quote
2. Workflow Notification

Cause

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In this Document
Symptoms
Cause
Solution
References


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