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Receiving Error "Object doesn't support this property or method" for xdo_viewer_rel.js When Viewing Report in BI Publisher Report in Interactive Mode with IE8.0 (Doc ID 1338484.1)

Last updated on DECEMBER 20, 2016

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.5.0 to 11.1.1.5.0 [Release 11.1]
Information in this document applies to any platform.

Symptoms

Browser is Internet Explorer 8.0.  When selecting a BI Publisher report template and selecting Interactive to open report in Interactive mode, the report generates the following error:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322; .NET4.0C; .NET4.0E; MS-RTC LM 8)
Timestamp: Mon, 13 Jun 2011 17:20:34 UTC


Message: Object doesn't support this property or method
Line: 1
Char: 172998
Code: 0
URI: http://<server>.<domain>.com/xmlpserver/js/xdo_viewer_rel.js?cacheBuster=53

Other versions of Internet Explorer are fine.  It also works with Firefox.

Changes

This was a fresh install of BI Publisher with Weblogic server. 11.1.1.5.  Although, this may also occur with other versions of Weblogic.

Cause

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