Schedule Appointments Action Fails To Honor Activity Constraint On Location Resource (Doc ID 1339514.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 6.2.1 to 6.2.3 - Release: 6.2 to 6.2
Information in this document applies to any platform.

Symptoms

On OTM Version: 6.2.1
When attempting to add an appointment to a shipment, the following error occurs.

-- Issue
The appointment is scheduled on the pickup door rather than the receiving door

-- Expected Behavior
The appointment would be scheduled on the receiving door and not the pickup door


-- Steps
The issue can be reproduced at will with the following steps.

1. Log into an OTM Version running 6.2.1
2. Configure a location with a resource and 2 doors
3. Attach a calender to both doors one calendar of Load and the other calendar for receive.

4. Operational Planning -> Appointment Management -> Dock and Yard managers
5. Query for location the location created with the resource and 2 doors
6. Select action -> manage appointments
7. Query for the location and use action -> schedule appointment.

Note that the appointment is scheduled on the pickup door rather than the receiving door

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms