Not Able To Send Email Outside Local Domain Using Oracle Email Center
(Doc ID 1339671.1)
Last updated on FEBRUARY 08, 2024
Applies to:
Oracle Email Center - Version 11.5.10.1 and laterInformation in this document applies to any platform.
Symptoms
When sending emails from email center / email server outside of customer's domain the emails are seen in the email center sent folder but do not reach their destination. Outbox processor is working fine.
EXPECTED BEHAVIOR
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Emails to be able to reach outside world.
STEPS
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The issue can be reproduced at will with the following steps:
1. Email Center Agent console
2. Send email to hotmail or yahoo
3. emails not received
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |