Ground Service/Repetition Schedule Error: Error Exception Failed to assign service provider while assigning rate for shipment (shipmentPK=
(Doc ID 1346034.1)
Last updated on MAY 06, 2022
Applies to:Oracle Transportation Management - Version 6.2.2 and later
Information in this document applies to any platform.
On OTM version 6.2.2 version, when attempting to set up and use a Ground Service where the Ground Service has the same stop number more than once each time for a different location OTM cannot use that Ground Service.
the following error occurs.
Error Exception Failed to assign service provider while assigning rate for shipment (shipmentPK=
The issue can be reproduced at will with the following steps:
1. Create a Ground Service with 3 stops, but have two stops both marked as stop 2, each for a different location.
2. Attempt to plan using that Ground Service.
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