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Ground Service/Repetition Schedule Error: Error Exception Failed to assign service provider while assigning rate for shipment (shipmentPK= (Doc ID 1346034.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.2.2 and later
Information in this document applies to any platform.

Symptoms

On OTM version 6.2.2 version, when attempting to set up and use a Ground Service where the Ground Service has the same stop number more than once each time for a different location OTM cannot use that Ground Service.
the following error occurs.

ERROR
-----------------------
Error Exception Failed to assign service provider while assigning rate for shipment (shipmentPK=


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Ground Service with 3 stops, but have two stops both marked as stop 2, each for a different location.
2. Attempt to plan using that Ground Service.

Cause

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In this Document
Symptoms
Cause
Solution


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