Carriers Can Unblock Cells In The Appointment Manager
(Doc ID 1347319.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.2.2 and laterInformation in this document applies to any platform.
Symptoms
On OTM version 6.2.2 when a Service Provider logs on they are able to open a closed appointment slot.
EXPECTED BEHAVIOR
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Expect that the Service Provider is not able to open a closed appointment slot.
STEPS
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The issue can be reproduced at will with the following steps:
1 -Log onto an OTM 6.2 system as a Service Provider.
2 - Navigate to: Appointment Management > Dock and Yard Managers.
3 - Enter a location.
4 - Click Search.
5 - Select the Location and click: Actions > Manage Appointments.
6 - Right click on a closed appointment slot (grayed out).
7 - The Service Provider can see the pop-up menu and can unblock the appointment.
8 - Click Save to see if the change is saved.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |