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Carriers Can Unblock Cells In The Appointment Manager (Doc ID 1347319.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.2.2 and later
Information in this document applies to any platform.

Symptoms

On OTM version 6.2.2 when a Service Provider logs on they are able to open a closed appointment slot.

EXPECTED BEHAVIOR
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Expect that the Service Provider is not able to open a closed appointment slot.

STEPS
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The issue can be reproduced at will with the following steps:

1 -Log onto an OTM 6.2 system as a Service Provider.

2 - Navigate to: Appointment Management > Dock and Yard Managers.

3 - Enter a location.

4 - Click Search.

5 - Select the Location and click: Actions > Manage Appointments.

6 - Right click on a closed appointment slot (grayed out).

7 - The Service Provider can see the pop-up menu and can unblock the appointment.

8 - Click Save to see if the change is saved.

Cause

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In this Document
Symptoms
Cause
Solution
References


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