Saudi : Payslip shows the basic salary doubled
(Doc ID 1349945.1)
Last updated on MAY 31, 2024
Applies to:
Oracle HRMS (Saudi Arabia) - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Saudi Arabia HR
When viewing the online payslip, or Saudi Payslip report, the basic salary element value is being doubled in the earnings element section.
For example:
Basic Salary Amount: X
Earnings section of the online payslip/payslip report
Basic Salary: 2X
STEPS
The issue can be reproduced at will with the following steps:
- Upgrade to 12.1.3 from 11.5.10.2
- Run the Saudi Payroll Process
- Check the online payslip.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |