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Saudi : Payslip shows the basic salary doubled (Doc ID 1349945.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle HRMS (Saudi Arabia) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


On : 12.1.3 version, Saudi Arabia HR

When viewing the online payslip, or Saudi Payslip report, the basic salary element value is being doubled in the earnings element section.

For example:
Basic Salary Amount: X

Earnings section of the online payslip/payslip report
Basic Salary: 2X



STEPS
The issue can be reproduced at will with the following steps:

  1. Upgrade to 12.1.3 from 11.5.10.2
  2. Run the Saudi Payroll Process
  3. Check the online payslip.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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