Create Offer is Going to Wrong Persons for Approval
(Doc ID 1350452.1)
Last updated on JULY 27, 2024
Applies to:
Oracle iRecruitment - Version 11.5.10.2 to 12.0.6 [Release 11.5.10 to 12.0]Information in this document applies to any platform.
Symptoms
In iRecruitment when you create an offer, you are not receiving the correct approvers when it has been submitted. You have setup AME for the Offer Approval to use the SUPERVISORY_NON_DEFAULT_STARTING_POINT_PERSON_ID to point to the SupervisorID on the vacancy for the offer. On the review page, you see the correct approvers (you are using 4 supervisors at most) from the vacancy manager's hierarchy, but when you submit the action, it goes up the hierarchy from the reqeustor’s hierarchy for approval.
The query used on SUPERVISORY_NON_DEFAULT_STARTING_POINT_PERSON_ID attribute:
select dbms_lob.substr ( transaction_document, dbms_lob.instr ( transaction_document, '</SupervisorId>', 1, 1 ) - ( dbms_lob.instr ( transaction_document, '<SupervisorId>', 1, 1 ) + 14 ), dbms_lob.instr ( transaction_document, 'SupervisorId', 1, 1 ) + 13 ) SupervisorId from HR_API_TRANSACTIONS where transaction_id = :transactionId
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |