Order Line Remains in Picked (Awaiting Shipping) Status After Ship Confirmation
Last updated on SEPTEMBER 28, 2017
Applies to:Oracle Order Management - Version 12.0.0 and later
Information in this document applies to any platform.
Form:WSHFSTRX.FMB - Shipping Transactions Form
Form:OEXOEMOE.FMB - Enter Orders
Upon booking an order the delivery detail is created with a status of "Ready to Release" in table WSH_DELIVERY_DETAILS. However, the OMI flag shows as "X".
The delivery detail can be pick released and ship confirmed without a problem.
When the interface trip stop is run it completes successfully but does NOT interface the delivery detail to OM and therefore the order line never shows as Shipped. It remains at picked (Awaiting Shipping).
In table wsh_delivery_details, the column for OMI is oe_interfaced_flag
After booking an order, the system creates a delivery detail in wsh_delivery_details and the oe_interfaced_flag = N. Once the shipment is made, the system interfaces the delivery detail to OM and the oe_interfaced_flag changes to Y.
When the value for oe_interfaced_flag = X, the system cannot interface the delivery detail to OM.
Ways of representing this OMI flag are:
OMI = X
To identify if any open order lines have delivery details with oe_interfaced_flag = 'X', run the following:
wdd.delivery_detail_id, wdd.released_status, wdd.oe_interfaced_flag,
FROM wsh_delivery_details wdd,
WHERE wdd.source_line_id = ol.line_id
and wdd.source_code = 'OE'
and wdd.container_flag = 'N'
and wdd.oe_interfaced_flag = 'X'
and ol.open_flag = 'Y';
Responsibility: OM Super User
Create and Book Order
OM Line Shows Picked instead of Shipped.
In the HTMomse12.sql output the flow code = Awaiting Shipping
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms