R12 - Menu/Function Exclusions For Customers Screen Are Not Removed
Last updated on JULY 12, 2017
Applies to:Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.
In R12.1.2, several menu/functions are excluded for Customers screen on the AR responsibility (MGRC Collections Leasing Agent) but these tabs still appear in Customers screen.
For example: Profile Amounts, Payment Details, Order Management, Late Charges tabs still appear in Customers screen even though those functions are excluded.
Steps to reproduce:
-System Administrator, N: Security : Responsibility : Define
-Query for the custom responsibility 'MGRC Collections Leasing Agent'
-Select Menu Exclusions tab
-Choose the following menus (from the list of values) to be excluded:
Account Overview: Profile Amounts (FS)
Account Overview: Payment Details (FS)
Account Overview: Order Management (FS)
Account Overview: Late Charges (FS)
-Log into the resposnibility 'MGRC Collections Leasing Agent', N: Customers : Customers
-Query for a customer
-Under Accounts region, click on Details icon
-The page appears with all those tabs that are supposed to be excluded.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms