When Selecting Call Service Action In Agent Getting NoClassDefFoundError Exception (Doc ID 1358969.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.2.0 to 6.2.7 [Release 6.2]
Information in this document applies to any platform.

Symptoms


When trying to add the Agent Action "Call Service" to an agent, the following error is encountered:

weblogic.utils.NestedException: java.lang.NoClassDefFoundError:
glog/server/webservice/WebServiceParameter

weblogic.utils.NestedException: java.lang.NoClassDefFoundError:
glog/server/webservice/WebServiceParameter
at weblogic.rjvm.RJVMImpl.gotExceptionReceiving(RJVMImpl.java:954)
at weblogic.rjvm.ConnectionManager.gotExceptionReceiving(ConnectionManager.java:1030)
at weblogic.rjvm.MsgAbbrevJVMConnection.gotExceptionReceiving(MsgAbbrevJVMConnection.java:459)
at weblogic.rjvm.t3.MuxableSocketT3.hasException(MuxableSocketT3.java:327)
at weblogic.socket.SocketMuxer.deliverExceptionAndCleanup(SocketMuxer.java:782)
at weblogic.socket.SocketMuxer.deliverHasException(SocketMuxer.java:722)
at weblogic.socket.JavaSocketMuxer.processSockets(JavaSocketMuxer.java:359)
at weblogic.socket.SocketReaderRequest.run(SocketReaderRequest.java:29)
at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)

Cause

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