When Defaulting Rule Is Set up in Order Management, on the Sales Order Line, the Warehouse Does Not Piickup the Value from the Item Attribute - Default Shipping Organization in the Items Form. (Doc ID 1360005.1)

Last updated on FEBRUARY 27, 2025

Applies to:

Symptoms

ACTUAL BEHAVIOR
With the following Defaulting Rule set up in Order Management, on the Sales Order Line, the Warehouse does not pick the value from Item attribute - Default Shipping Organization in the Items form.

EXPECTED BEHAVIOR
Expect items to ship out from the correct warehouse.

STEPS
1. Via the Order Management Super User Responsibility
 
2. Navigate Setup > Rules > Defaulting
    Entity: Order Line
    Attribute: Warehouse
    Defaulting Condition: Always
    Source Type: Related Records
    Default Source/Value:
    Related Object - Inventory Item
    Related Attribute: Primary Shipping Organization

Cause

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