My Oracle Support Banner

Install Base Primary Note: CSI_PARENT_SRL_NOT_FOUND (Doc ID 1360098.1)

Last updated on JULY 29, 2022

Applies to:

Oracle Installed Base - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Goal

This Transaction Error Primary Note (TMN) will direct the user to all associated Notes for the Error Message:

Error Code: CSI_PARENT_SRL_NOT_FOUND
Error Text: Parent serial number not available for the combination (&INVENTORY_ITEM_ID) and (&CHILD_SERIAL_NUM)

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.