Geo Hierarchy and Geo City Hierarchy Requirements Inconsistent
(Doc ID 1363176.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.2.0 to 6.2.4 [Release 6.2]Information in this document applies to any platform.
Symptoms
When creating a Region with a Geo Hierarchy of CITY, the required fields are City/Province Code, the following issue is seen:
-- Issue
Country not even available for entry
-- Expected Behavior
That Country would be a valid option for entry
-- Steps
The issue can be reproduced at will with the following steps.
Log into a support instance running OTM 6.2
1. Created Rate Record of Rate_Record 1 with a Source and Destination Geo Hierarchy of City.
2. On the attributes tab input the following:
Source Geography
City - <some city>
Province Code- <city's state>
Country Code ID - <city's country code>
Destination Geography
City - <a different city>
Province Code- <city's state>
Country Code ID - <city's country code>
3. Click Finished
4. Navigated to Shipment Management > Power Data > Geography > Region
5. Clicked New and created Region_1 for my Region
6. Clicked new Region Detail
7. Here, I input CITY for Geo Hierarchy ID
8. I am now only allowed to enter a Province Code and City and I entered PA and PHILADELPHIA respectively
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |