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R12 - Service Request form: How Some Fields are Defaulted from Installed Base (Doc ID 1364722.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
CSXSRISR.fmb


Goal

How are certain fields populated in the Service Request form when an Item Instance is selected from the Installed Base (IB)?

Solution

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In this Document
Goal
Solution
References


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