My Oracle Support Banner

Order Line Quantity Is Set To 1 Even If 0 Is Inserted Via User Interface Or Via Interface (Doc ID 1365045.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 6.2.0 to 6.2.4 - Release: 6.2 to 6.2
Information in this document applies to any platform.


On OTM version 6.2.0

Cannot have an Order Base Line with a Item count of 0, OTM will alter a 0 (zero) to a 1 (one).

Expect to have a zero if a zero is entered.

The issue can be reproduced at will with the following steps:

1 - Log onto an internal OTM 6.2 system.

2 - Navigated to: Order Management > Purchase Order > Order Base Line.

3 - Click NEW and enter the following:

ID: 3-4461581501
Parent Order Base: LJS_BHAM_TO_READING
Packaging Item ID: LJS_PENS
Total Package Count: 0

4 - Click Save.

5 - Edit the Order Base Line.

6 - The field Total Package Count is now set to be 1.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.