Last updated on SEPTEMBER 29, 2016
Applies to:Oracle Web Applications Desktop Integrator - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Checked for relevance on 29-SEP-2016
After upgrading from 11.5.9 to R12.1.3, WEB ADI journals are not getting created for excel 2007 users.
It works for Excel 2010 users
Steps to Reproduce
1. Try to create a Journal template. After some time, they get the error:
Your document could not be created.
Please contact your support representative.
Enable trace and bne.log shows:
First time to test using Excel 2007.
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