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Achieving Prompt Concurrent Processing and Printing Support (Doc ID 1366352.1)

Last updated on DECEMBER 10, 2023

Applies to:

Oracle Concurrent Processing - Version 11.5.0 to 12.2 [Release 11.5 to 12.2]
Oracle Application Object Library - Version 11.5.0 to 12.2.1 [Release 11.5 to 12.2]
Information in this document applies to any platform.
E-Business Suite, Concurrent Processing, Printing, Support


In order to achieve prompt and effective Service Request (SR) Support under the E-Business Suite (EBS) Concurrent Processing and Printing components, the following SR actions, data, and insight, as applicable to the issue, will greatly enable the ATG Support Engineer to swiftly progress and/or resolve the SR issue at hand.


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