R12: Partial Prepayment Application Corrupts The Invoice Payment Schedule (Doc ID 1366429.1)

Last updated on JULY 27, 2023

Applies to:

Symptoms

• Amount to apply calculated incorrectly in prepayment application window
• Amount to apply greater than invoice amount
• Occurs when prepayment already applied and attempting to apply additional prepayment to invoice
• Occurs after partial prepayment application already performed
• Happens when invoice and prepayment have taxes included

It is expected that when applying a second prepayment to an invoice to have the amount to applied correctly calculated.

STEPS
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The issue can be reproduced at will with the following steps:

1. Login to Oracle Payables responsibility
2. Navigate to: Invoices / Entry / Invoices
3. Create an prepayment with the following information (sample data):

Item: 1000
Tax: 130 (attached to a Tax Code)
Total: 1130

4. Validate and approve the prepayment
5. Pay the prepayment in full
6. Navigate to: Invoices / Entry / Invoices
7. Create an invoice with the following information (sample data):

Item: 500
Tax: 65 (attached to a Tax Code)
Total: 565

8. Validate and approve the invoice
9. Press the Actions button
10. Click on Apply / Unapply prepayment
11. Apply 300 from the prepayment entered in step 3.
12. Validate the invoice
13 . Create a Quick Payment through the Payment Screen for the Invoice created in Step 7 , Payment Amount $67
14 . Account the Payment
15. Navigate back to the Invoice and through the Action button choose Apply Unapply Prepayment for the Invoice created in Step 7
16. Apply $100 from the prepayment entered in step 3.
17. Validate the invoice
18. Again for the Invoice created in Step 7 choose Apply Unapply Prepayment
 
-> This is the issue: Notice the default Amount is less than the remaining amount or it might be more than the remaining amount but not the right amount; by applying this amounts the invoice is incorrectly paid.


The issue has the following business impact:
Due to this issue, users cannot do partial prepayment application on the invoices.

Changes

Cause

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