Shipping Charge Modifier Using Order Amount Qualifier Is Not Working Correctly
(Doc ID 1372531.1)
Last updated on AUGUST 27, 2021
Applies to:
Oracle Advanced Pricing - Version 11.5.10 and laterOracle Order Management - Version 11.5.10.0 and later
Information in this document applies to any platform.
Form:OEXOEORD.FMB - Sales Orders
Form:OEXOETEL.FMB - Quick Sales Orders
Symptoms
ACTUAL BEHAVIOR
---------------
An automatic order level freight charge with order amount
as a qualifier is not working correctly when a discount modifier(s)
has been applied.
EXPECTED BEHAVIOR
-----------------------
Expect the freight charge modifier to be applied based on order amount.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Order
3. Enter sales order and one order line.
List price on the order line is 249.99 and quantity is 1.
Order subtotal = 249.99
Freight charge 9.95 is applied which is qualified by order amount between 100 and 999999999
--So far all looks fine.
4. The unit selling price on the order line is manually updated to 49.99
Hence new order subtotal = 49.99
But the freight charge is still 9.95
Expects freight charge should be 5.95 which is qualified by order amount between .01 and 100
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |