Shipping Charge Modifier Using Order Amount Qualifier Is Not Working Correctly (Doc ID 1372531.1)

Last updated on AUGUST 27, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------
An automatic order level freight charge with order amount
as a qualifier is not working correctly when a discount modifier(s)
has been applied.

EXPECTED BEHAVIOR
-----------------------
Expect the freight charge modifier to be applied based on order amount.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Order
3. Enter sales order and one order line.
    List price on the order line is 249.99 and quantity is 1.
    Order subtotal = 249.99
    Freight charge 9.95 is applied which is qualified by order amount between 100 and 999999999
    --So far all looks fine.
4. The unit selling price on the order line is manually updated to 49.99
    Hence new order subtotal = 49.99
    But the freight charge is still 9.95
    Expects freight charge should be 5.95 which is qualified by order amount between .01 and 100
 

Changes

Cause

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