R12: Primary Troubleshooting Guide for Supplier Sites Open Interface Import Report (APXSSIMP) (Doc ID 1373688.1)

Last updated on APRIL 13, 2023

Applies to:

Oracle Payables - Version 12.0.1 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
Supplier Sites Open Interface Import report - APXSSIMP

Purpose

This note is intended to provide a general view to know how the Supplier Sites Open Interface process runs: processes, validations, packages.... A troubleshooting guide for interface issues is also provided.

Troubleshooting Steps

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In this Document

Troubleshooting Steps

1) WHAT IS THE SUPPLIER SITES OPEN INTERFACE IMPORT ?

1.1 Description

1.2 How it runs

1.3 Validations

1.4 Rejections

2) OBJECTS INVOLVED IN THIS PROCESS

2.2 Package

3) HOW TO COMPLETE THE PROCESS

3.1 Inserting records in the Interface Tables

3.2 Checking the inserted records

3.3 Submitting the Supplier Sites Open Interface Import process

4) TROUBLESHOOTING

4.1 General Troubleshooting

4.2 If process finishes in error status

4.3 If process does not validate any data

4.4 If process does not import records

4.5 If process does not populate some columns

4.6 If process imports wrong information

4.7 Environment issues (performance, columns, setup...)

4.8 Questions about Import Process

4.9 Other relevant documents for Supplier Sites Import process

5) LOGGING A SERVICE REQUEST (SR)

5.1 Why and when a Service Request must be logged

5.2 Required information to log a Service Request

6) ADDITIONAL REFERENCES

6.1 Documentation References

6.2 Standard Patching Process

6.3 Patch Wizard

6.4 Still have questions?

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