Master Troubleshooting Guide for POXPOPDF: PO Output for Communication
(Doc ID 1375082.1)
Last updated on MARCH 07, 2018
Oracle Purchasing - Version 18.104.22.168 to 12.1.3 [Release 11.5 to 12.1] Information in this document applies to any platform. Maintenance check 5/23/2015
This Troubleshooting Guide is intended to aide in troubleshooting problems with the PO Output for Communication process. Whether the PO Output for Communication is being manually printed from Reports>Run, automatically spawned when the purchasing document is approved or generated from the Purchase Order Summary report with Tools>Communicate there are some basic troubleshooting steps that can be used. Often there will not be obvious error messaging when issues occur, the supplier or user will just report that the print, email, fax or output did not occur. The troubleshooting section below will aid to obtain additional error messaging.
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