javax.net.ssl.SSLException: SSL handshake failed: X509CertChainIncompleteErr When Trying To View The Workflow Status Diagram (Doc ID 1375766.1)

Last updated on OCTOBER 24, 2016

Applies to:

Oracle Workflow - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
Checked for relevance on 13-APR-2013

Symptoms

On 11.5.10.2 in Production:


The Workflow Status Monitor is unable to display the Workflow process.
When attempting to view the Workflow Activity in the Status Monitor,
the following error is displayed to the screen:
You have encountered an unexpected error. Please contact the System Administrator for assistance.


Further investigation of the debug logs reveals the following java error stack:
javax.net.ssl.SSLException: SSL handshake failed: X509CertChainIncompleteErr


The issue can be reproduced at will with the following steps:

1. In the Administrator Workflow console
2. Press the Status Diagram button
3. The error is received


Changes

Recently Enabled Secure Socket Layer (SSL).

Cause

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