My Oracle Support Banner SSL handshake failed: X509CertChainIncompleteErr When Trying To View The Workflow Status Diagram (Doc ID 1375766.1)

Last updated on OCTOBER 24, 2016

Applies to:

Oracle Workflow - Version to [Release 11.5.10]
Information in this document applies to any platform.
Checked for relevance on 13-APR-2013


On in Production:

The Workflow Status Monitor is unable to display the Workflow process.
When attempting to view the Workflow Activity in the Status Monitor,
the following error is displayed to the screen:
You have encountered an unexpected error. Please contact the System Administrator for assistance.

Further investigation of the debug logs reveals the following java error stack: SSL handshake failed: X509CertChainIncompleteErr

The issue can be reproduced at will with the following steps:

1. In the Administrator Workflow console
2. Press the Status Diagram button
3. The error is received


Recently Enabled Secure Socket Layer (SSL).


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