You Cannot Terminate this Contract/Line Because a Service Request is Pending Against This Contract/Line. Please Try Again Later (Doc ID 1378592.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 12.0.6 and later
Information in this document applies to any platform.
***Checked for relevance on 29-Sept-2014***

Goal

Attempting to Terminate/End_Date a Service Contract the following Error Occurs:
You cannot terminate this contract/line because a service request is pending against this contract/line. Please try again later.

- How Does One Pull Service Requests Linked to the Contract Being Terminated?
- There are No apparent Opened SRs How is this issue fixed?

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms