Unable To Change Update Extended The Expiration Date For Open Active Blanket Sales Agreement BSA (Doc ID 1379518.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.2.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 10-16-2013***

Symptoms

ISSUE
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On : 11.5.10.2 version, Trx Changes & Cancellations

When attempting to change expiration date of  active open BSA it gives the following error occurs: the following error occurs.

ERROR
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You cannot change the Active Date of this Blanket Sales Agreement. To change the Active Date, the Sales Agreement must be at one of the following activities: "Sales Agreement Submit Draft -Eligible", "Wait for Start Date", "Sales Agreement Active - No End Date", "Sales Agreement Active- Wait for Expiration", or "Sales Agreement Active - Wait for Final
Expiration".


STEPS
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The issue can be reproduced at will with the following steps:
Query BSA-> Change expiration date of the BSA -> Save

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Cannot extend BSA so can't get product to customer as per customer demand/change.

Cause

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