Merging Two Manually Created Shipments Cause Order to Disappear From Shipment Equipment (Doc ID 1382031.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 6.1.0 to 6.2.5 - Release: 6.1 to 6.2
Information in this document applies to any platform.

Symptoms


Two orders are planned via the "Manual" action. The shipments are then Merged (e.g. Optiimize merge). This looks like it is successfully merged (confirmation page is shown with single shipment), but only one order is on that shipment. The other order still shows as planned, but not referenced to any shipments (and therefore left corrupt - as it can not be planned, nor unassigned)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms