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Cannot Close Dropship Order Line Thus Not Able To Invoice Customers (Doc ID 1384076.1)

Last updated on FEBRUARY 04, 2022

Applies to:

Oracle Advanced Pricing - Version 12.0.6 and later
Oracle Order Management - Version 12.0.6 and later
Information in this document applies to any platform.
Form:OEXOEORD.FMB - Sales Orders



Symptoms


Not able to close drop ship order line thus not able to invoice customer.

Only see one order that has this problem.
In this issue, the Order has already been converted into a PO (purchase order),
PO being recieved and invoice has been created and paid to the supplier. The line on the
sales order is still open and until that is closed, we cannot invoice the customer.


Cause

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In this Document
Symptoms
Cause
Solution
 1. Add a Qualifier to the Freight Term Modifier to Exclude External Lines
 or
 2. Disable Pricing During the Interface Trip Stop
References


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