User Getting Blank Page when Attempting to Login due to Corrupted FND_WEB_SEC (Doc ID 1386479.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle Applications Technology Stack - Version 12.0 to 12.0 [Release 12.0]
Information in this document applies to any platform.
Checked for relevance on 12-OCT-2013

Symptoms

On: 12.1.3 version, IAS for Applications Technology

Actual Behavior
When attempting to login to EBS, get a blank page.

Expected Behavior
When attempting to login to EBS, it should show the login screen.

The issue can be reproduced at will with the following steps:
1. Open the IE Browser.
2. Enter the EBS URL.
3. It redirects to http://<your host.domain:webport>/OA_HTML/AppsLocalLogin.jsp. But it shows a blank page.

The issue has the following business impact:
Due to this issue, users cannot login to EBS.

Cause

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