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OEXOEORD- Entering an Item on the Order Errors with Unable to Find Bill of Material for XXXX (Doc ID 1389312.1)

Last updated on SEPTEMBER 05, 2019

Applies to:

Oracle Order Management - Version 12.0.6 and later
Information in this document applies to any platform.
Form:OEXOEORD.FMB - Sales Orders
*** Checked for relevance 25-Oct-2013 ***


Symptoms


On : 12.0.6 version, Ship Confirm

ACTUAL BEHAVIOR
---------------
Order line remains in 'Supply Eligible' status instead of 'Awaiting Shipping'.

Earlier while trying to enter the order it showed error during entry of item :

"Unable to find bill of material for XXXX in Validation/Shipping Organization XXX.
The Bill of material for the item must be set up in the item validation Organization parameter or
in the shipping Organization."

Then profile "OM: Schedule ATO Item Without BOM" was to YES.

Tried 'Actions > Progress Order / line' but line is still 'Supply Eligible'.

Tested with new item with same item attributes, it shows the status as "Awaiting Shipping".

Order does not need to raise a PO out of it or item to be manufactured.

From HTMomse output
Order Number = 11600473 Header Status : BOOKED

Flow Process is Null
Header Workflow is purged.

It has 14 lines, all lines are either closed or cancelled except one which is at 'SUPPLY ELIGIBLE' status.

Supply Eligible line has workflow as 'Line Flow - Generic'.

Workflow shows following activity :

Process Name Activity Name Internal process
Create Work Order - Line AutoCreate FAS CREATE_WORK_ORDER_PROCESS

EXPECTED BEHAVIOR
-----------------------
Line should be 'Awaiting Shipping'.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Profile "OM: Schedule ATO Item Without BOM" was not set.
2. Enter order , face error while entering item.
3. Set profile "OM: Schedule ATO Item Without BOM" to Yes
4. Order line is at 'Supply Eligible'

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, cannot ship product.

Cause

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In this Document
Symptoms
Cause
Solution


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