Performance Problems with Notifications When the Mailer has more Notifications to Process
(Doc ID 1392647.1)
Last updated on MAY 19, 2024
Applies to:
Oracle Workflow - Version 11.5.10.2 to 12.2.7 [Release 11.5.10 to 12.2]Information in this document applies to any platform.
Symptoms
Customer is running EBS 11.5.10 + ATG Rup 7
Notifications are processed very slow on Fridays when the notification volume increases. Notifications are dequeued from WF_NOTIFICATION_OUT queue 2 or 3 hours after they were created.
The following actions were already taken but didn't help to improve performance:
1. wfntfqup.sql was already ran to re-created WF_NOTIFICATION_OUT manually
2. outbound thread was changed to 2
3. a new mailer was created
4. performed a coalesce on AQ IOTs and indexes for WF_NOTIFICATION_OUT queue
5. all the messages in PROCESSED status were purged
Changes
More time cards are generated on Fridays
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |