R12: AP/CE: Supplier Bank Name and Branch Name Show as NULL for Upgraded Supplier Banks and Bank Accounts (Doc ID 1395443.1)

Last updated on JULY 01, 2022

Applies to:

Symptoms

When users click on the Update button on the Supplier Bank Details Form, the Supplier Bank name and Branch name details are NULL. But Bank Account Details are shown correctly.

STEPS
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The issue can be reproduced with the following steps:
1.Navigate to Supplier Screen
2.Query Supplier and Click on Bank Account Details
3.Click on the update button again the Specific Bank account
4.Bank and Branch Details will be blank

ADDITIONAL SYMPTOMS
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You are not able to query a valid bank account to create a payment document in setup.  This is only happening for a specific bank and branch. 
You have your security set correctly following Note 1457691.1: R12 Cash Management Security, UMX Security.
When navigating through Bank and Branches to create a new account you get the following Java Error:

Changes

Cause