Bulk Plan Erroring with: "The lock request from EJB:ejb.Itinerary with primary key:DOMAIN.ITINERARY timed-out after waiting 300,000 ms" (Doc ID 1399094.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.2.0 to 6.2.3 [Release 6.2]
Information in this document applies to any platform.
***Checked for relevance on 31-Oct-2013***

Symptoms


While attempting to run a Bulk Plan on Order Releases, the bulk plan never completes. The following exception is occurring approximately every 5 minutes:

Error Exception Generic_Remote_Exception
weblogic.ejb20.locks.LockTimedOutException: EJB:010107The lock request from EJB:ejb.Itinerary with primary key:DOMAIN.ITINERARY timed-out after waiting 300,000 ms. The transaction or thread requesting the lock was:Name=http://EJB glog.ejb.itinerary.ItineraryServerSideEJBWrapper.getItineraryType(),Xid=BEA1-368EA2DC38E2(3512982),Status=Active,numRepliesOwedMe=0,numRepliesOwedOthers=0,seconds since begin=300,seconds left=0,activeThread=Threadbatch - 3,5,Pooled Threads,SCInfoOtmv620+gc3-morpheus=(state=active),properties=({weblogic.transaction.name=http://EJB glog.ejb.itinerary.ItineraryServerSideEJBWrapper.getItineraryType(), ISOLATION LEVEL=2=null}),OwnerTransactionManager=ServerTMServerCoordinatorDescriptor=(CoordinatorURL=gc3-morpheus+50.50.10.34:7001+Otmv620+t3+, XAResources={weblogic.jdbc.wrapper.JTSXAResourceImpl, WSATGatewayRM_gc3-morpheus_Otmv620, WLStore_Otmv620__WLS_gc3-morpheus=null},NonXAResources={=null})).

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms