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Log File Is Overflowing With Error: RateGeoRateServiceRule did NOT get ShipmentOrderBundle from TShipment AND RateGeoProfileRule did NOT get Shipment OrderBundle from TShipment (Doc ID 1402575.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.2.3 and later
Information in this document applies to any platform.

Symptoms

On OTM version 6.2.3 the log file is filling up with errors:

ERROR
-----------------------

RateGeoRateServiceRule did NOT get ShipmentOrderBundle from TShipment

RateGeoProfileRule did NOT get Shipment OrderBundle from TShipment


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Send many Rate Inquiry (RIQ) requested into OTM via Integration and have Planning logging switched on.
.

Cause

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In this Document
Symptoms
Cause
Solution


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