My Oracle Support Banner

Log File Is Overflowing With Error: RateGeoRateServiceRule did NOT get ShipmentOrderBundle from TShipment AND RateGeoProfileRule did NOT get Shipment OrderBundle from TShipment (Doc ID 1402575.1)

Last updated on AUGUST 14, 2018

Applies to:

Oracle Transportation Management - Version 6.2.3 and later
Information in this document applies to any platform.
***Checked for relevance on 02-Dec-2013***

Symptoms

On OTM version 6.2.3 the log file is filling up with errors:

ERROR
-----------------------

RateGeoRateServiceRule did NOT get ShipmentOrderBundle from TShipment

RateGeoProfileRule did NOT get Shipment OrderBundle from TShipment


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Send many Rate Inquiry (RIQ) requested into OTM via Integration and have Planning logging switched on.
.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.