Interface Trip Stop Error With ORA-20002: 3100: Item 'OEOL/xxxxxx' does not exist in Package OE_ORDER_WF_UTIL Procedure Create_LineFork (Doc ID 1406315.1)

Last updated on DECEMBER 10, 2024

Applies to:

Oracle Order Management - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Oracle Shipping Execution - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.
ConcurrentProgram:WSHINTERFACES - Interface Trip Stop - SRS

Symptoms

When attempting to interface the order, Interface Trip Stop ends with the following error:

no. of OE messages :3
Error msg: ORA-20002: 3100: Item 'OEOL/1101451' does not exist. in Package OE_ORDER_WF_UTIL Procedure Create_LineFork
Error msg: User-Defined Exception in Package OE_ORDER_WF_UTIL Procedure CreateStart_LineFork
Error msg: User-Defined Exception in Package OE_ORDER_WF_UTIL Procedure CreateStart_LineProcess
Failed to interface Batch 872597 to Order Management because API interface_header_to_OM failed
InterfaceTripStop: total stops processed: 1
Stops processed for ORDER MANAGEMENT with status NORMAL: 0
Stops processed for ORDER MANAGEMENT with status WARNING: 1
Stops interfaced for ORDER MANAGEMENT: 0

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. OM Superuser
2. Run Requests
3. Interface Trip Stop SRs

Changes

Cause

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In this Document

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Interface Trip Stop Error With ORA-20002: 3100: Item 'OEOL/xxxxxx' does not exist in Package OE_ORDER_WF_UTIL Procedure Create_LineFork (Doc ID 1406315.1)

Applies to:

Symptoms

Changes

Cause

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