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Problems With Images And Tables Included In Email Center RTF Templates (Doc ID 1410943.1)

Last updated on AUGUST 24, 2018

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to send an email with embedded images and tables in rich text mode it is noted:

Steps

(R) Email Center Agent Console
(N) Home


Click Create New Message against account.

Change to Rich Text Mode

Insert the relevant Template from the right side of the screen

Cause

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