Unable to Approve New Invoice After Invoice Adjustment Cost (Doc ID 1411313.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Freight Payment, Billing, and Claims - Version: 6.2.0 to 6.2.3 - Release: 6.2 to 6.2
Information in this document applies to any platform.

Symptoms


Unable to approve new invoice after "Invoice Adjustment Cost" action once the parent invoice is approved.Below error is thrown:

Manual approval failed - could not find an approve rule to allow approval of this amount. Please see log for details.
You have exceeded your tolerance limit by attempting to approve the invoice over the planned shipment cost.

Cause

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