R12:AP:How to Increase the Quantity to Invoice Amount Above the Available Ordered Quantity (Doc ID 1411643.1)

Last updated on FEBRUARY 17, 2023

Applies to:

Symptoms

In iSupplier Portal, when trying to create a PO Matched Invoice for Invoice Quantity to be greater than the available Quantity, the same displays the error as: 'You can not increase the Quantity to Invoice amount above the available ordered quantity'. We have setup an Invoice tolerance for Ordered Quantity, attached this Tolerance to Supplier Sites under Invoice Management. The Quantity to be invoiced is within the tolerance limit


Suppliers cannot invoice for greater than or less than the qty ordered on a PO.

1) Steps to Reproduce
1. Created a new PR for items (Qty=1000)
2. Approved the PR and auto-generated a PO
3. Created a receipt (Qty=1045)
4. Attempted to create an invoice for 1045. FAIL (tolerance is set to 5%)
5. Error message received: "You can not increase the Quantity to Invoice amount above the available ordered quantity."

Business Impact:

Unable To increase the Quantity to Invoice amount above the available ordered quantity while creating invoice from iSupplier portal. Therefore unable to create the invoice.

Cause

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