Cannot Add More Than One Standard Invoice To A Parent Invoice At The Same Time. The Following Error Is Displayed: "Unable to create InvoiceInvolvedParty for InvoiceInvolvedPartyData" (Doc ID 1414754.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

On OTM versions 5.5, 6.1 and 6.2.4

When several Invoices have been selected and you carry out the Action to Add them to a Parent Invoice, if two or more of the Invoices have the same Involved Party the following error is seen:

Replication Steps:
---------------------

1 - Navigate to: Financials > Payment Invoice Management > Payment Invoice.

2 - Create three Invoices as follows:

ID (PARENT)
Financial Consolidation Type: Parent.
ServProv Alias Qualifier: GLOG
Service Provider Alias
Service Provider ID
Amount Due: 100
Involved Party:
Involved Party Contact
Communication Method: BY CONTACT
Involved Party Qualifier: BILL-TO


ID: (CHILD_1)
Financial Consolidation Type: STANDARD
ServProv Alias Qualifier: GLOG
Service Provider Alias
Service Provider ID
Amount Due: 100
Involved Party:
Involved Party Contac
Communication Method: BY CONTACT
Involved Party Qualifier: BILL-TO


ID: (CHILD_2)
Financial Consolidation Type: STANDARD
ServProv Alias Qualifier: GLOG
Service Provider Alias:
Amount Due: 100
Service Provider ID:

3 - Navigate to: Financials > Payment Invoice Management > Payment Invoice.

4 - Search for the Invoice/Bill Numbers

5 - Select the two Standard Invoices returned

6 - Click Actions > Add Child Invoice To Consolidated Invoice (for 6.2 go to Invoice in the Action menu)

7 - In the next screen enter the 'Consolidated Invoice' ID (which is the parent).

8 - Click OK.

9 - The error is shown:

NOTE: Adding the Standard Invoices one by one will successfully add the Standard Invoices to the Parent Invoice.

Changes

Cause

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