Explanation Function Is Showing No Data For Ask OTM - Conopt. (Doc ID 1419243.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 6.2.3 and later   [Release: 6.2 and later ]
Information in this document applies to any platform.

Symptoms


On OTM version 6.2.3 when Explanations are switched on and Container Optimization is run from the ASK section of OTM the View Explanation only shows "process.conopt.optimize" and a log button.


EXPECTED BEHAVIOR
-----------------------
Expect more detail to be shown.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1 - Log on to an OTM 6.2.3 system

2 - Click on the 'information' link at the top of the OTM UI and set:

Tracking Mode: ALL
Tracking Level: ALL
Tracking Diagnostic: ON

3 - Click on Container Optimisation in the ASK section of OTM and set the following:.

Parameter Set ID: Enter As Needed
Equipment Group Profile: LJS_GP_CONTAINERS
Ignore Equipment Cost: ticked
Ignore Equipment Availability: ticked

4 - Click NEXT and enter the following:

Transport Handling Unit ID: 4x4 PALLET
Number of THU: 2
ID: Enter as needed.
Equipment Group ID: LJS_22GP and LJS_42GP

5 - Click 'Optimise'

6 - The solutions are displayed.

7 - Click on the 'View Explanation' button.

8 - The only information shown on the screen is process.conopt.optimize
Also the View Log button is shown.

Cause

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