Lines Stuck In Status Invoice_Delivery, Error: ORA-20002: 3133: Activity instance 'INVOICING_WAIT_FOR_RFR'
(Doc ID 1420513.1)
Last updated on APRIL 22, 2024
Applies to:
Oracle Order Management - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
On : 11.5.10.2 version, Transaction Fulfillment
When attempting to fulfill a sales order line for a model (PTO) component that is stuck in FULFILLED status, the following error occurs.
ERROR
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ORA-20002:3133: Activity instance 'INVOICING_WAIT_FOR_RFR' is not a notified activity for item 'OEOL/10256192'. in Package OE_Invoice_PUB Procedure Interface_Line
STEPS
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The issue can be reproduced at will with the following steps:
1. Retry the workflow INVOICE_INTERFACE activity for line 1.1.9 from order 652066
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot invoice the line and close the order.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |