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Error Receiving Transaction Processor Rvtpt-020: Subroutine Rvtoe_rmapushapi() - Uuser-Defined Excep (Doc ID 1427193.1)

Last updated on SEPTEMBER 22, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 19-Aug-2013***
***Checked for relevance on 25-FEB-2015***

Symptoms


On : 12.1.3 version, Receiving Functions

When attempting to do a receipt for an RMA and Save, the Receiving Transaction Processor fails with the following error:

ERROR
-----------------------
RVTPT-020: Subroutine rvtoe_RmaPushApi() - UUser-Defined Exception in Package OE_RMA_RECEIVING Procedure Push_Receiving_Info returned error
Cause: Subroutine rvtoe_RmaPushApi() - UUser-Defined Exception in Package OE_RMA_RECEIVING


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Oracle Inventory >>Transaction >> Receipt

 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot receive RMA

Changes

Recent Changes : upgrade R12.1.3
This happen for all transactions only in one organization.

Cause

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