Web ADI Create Document: oracle.apps.bne.exception.BneFatalException: A System Error Has Occurred

(Doc ID 1429824.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

Oracle Assets - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Web Applications Desktop Integrator (Web ADI)

Symptoms

When modifying the layout in the Fixed Assets Integrator, an error occurs.  This occurs when either copying a seeded layout or creating a new one and including the "Descriptive Flexfield" field.

Processing: Create Document

Fatal error: Please have you system administrator view the bne.log file
oracle.apps.bne.exception.BneFatalException: A system error has occurred. Have you system administrator view the bne.log file
Please contact you support representative.

From the BNE.log file errors are as follows:

PM AJPRequestHandler-HTTPThreadGroup-27 TRACE BneFlex.getFlexStructure: Not in cache: DFF_FLEX_CACHE_140_FA_MASS_ADDITIONS__
2/21/12 12:46 PM AJPRequestHandler-HTTPThreadGroup-27 TRACE BneWebAppsContext:getValidContext() Start.
2/21/12 12:46 PM AJPRequestHandler-HTTPThreadGroup-27 TRACE BneFlex.setDefaultValues(): [DEFAULT_TYPE:C] [DEFAULT_VALUE:null] [DEFAULT_DESC:null]
2/21/12 12:46 PM AJPRequestHandler-HTTPThreadGroup-27 TRACE BneFlex.getParentSegment Start Parent_Segment_Number is -1 flexSegments.size() is 1
2/21/12 12:46 PM AJPRequestHandler-HTTPThreadGroup-27 TRACE BneFlex.getParentSegment returning null
2/21/12 12:46 PM AJPRequestHandler-HTTPThreadGroup-27 ERROR BneOAExcelViewer:appendParentListOfValuesColumn() DFFConcatSegsName is NULL. The program was unable to retrieve a value from the current layout block where read_only = false and group_name != null and val_type = 'DESCFLEX' LayoutID:140:XXXXXXX BlockID:2
2/21/12 12:46 PM AJPRequestHandler-HTTPThreadGroup-27 TRACE BneXMLPrintWriter.bneEnsureOpen(), Accept-Encoding = gzip, deflate
2/21/12 12:46 PM AJPRequestHandler-HTTPThreadGroup-27 TRACE BneXMLPrintWriter.bneEnsureOpen(), Using GZIPOutputStream
2/21/12 12:46 PM AJPRequestHandler-HTTPThreadGroup-27 CRITICAL ERROR BneAbstractXMLServlet.doRequest(), fatal exception: oracle.apps.bne.exception.BneFatalException: A system error has occurred. Have your system administrator view the bne.log file.
2/21/12 12:46 PM AJPRequestHandler-HTTPThreadGroup-27 CRITICAL ERROR Nested Exception, Level 0:
Stack Trace:
oracle.apps.bne.exception.BneFatalException: A system error has occurred. Have your system administrator view the bne.log file.
at oracle.apps.bne.integrator.document.BneOAExcelViewer.appendParentListOfValuesColumn(BneOAExcelViewer.java:2882)
at oracle.apps.bne.integrator.document.BneOAExcelViewer.appendParentMethods(BneOAExcelViewer.java:2711)
at oracle.apps.bne.integrator.document.BneOAExcelViewer.appendActiveSheet(BneOAExcelViewer.java:1627)
at oracle.apps.bne.integrator.document.BneOAExcelViewer.getViewerBean(BneOAExcelViewer.java:183)
at oracle.apps.bne.integrator.document.BneViewerXMLService.handleRequest(BneViewerXMLService.java:187)
at oracle.apps.bne.framework.BneAbstractXMLServlet.doRequest(BneAbstractXMLServlet.java:396)
at oracle.apps.bne.framework.BneAbstractXMLServlet.doPost(BneAbstractXMLServlet.java:163)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.xxxx.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.xxxx.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.xxxx.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
at com.xxxx.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
at com.xxxx.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
at com.xxxx.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
at com.xxxx.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
at com.xxxx.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
at oracle.xxxx.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.xxxx.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:619)

Cause

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