Invoice Matching Is Taking Longer Than Expected. (Doc ID 1431447.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Freight Payment, Billing, and Claims - Version: 6.2.1 and later   [Release: 6.2 and later ]
Information in this document applies to any platform.

Symptoms


On OTM version 6.2

When matching invoices the process takes longer than expected.  When investigation of the SQL is carried out to see if it can be tuned it is found that cached results are returned quickly while non-cached results are taking a log time.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Run Invoice matching.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms