Unable to Compose Email for Customer from Service Request Form - FRM-40700: No Such Trigger: SPECIAL15.
(Doc ID 1436119.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Email Center - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Goal
When attempting to Compose Email for Customer, the following error occurs.
Steps
The issue can be reproduced at will with the following steps:
1) Open a Service Request
2) Go to Tools Menu and select option Compose Email for Customer
The error appears, across the bottom of the screen.
Solution
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In this Document
| Goal |
| Solution |