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Customer Bank Details Not Available In Receipt Form (Doc ID 1439390.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Attempting to enter a receipt and after selecting the customer, the user is not able to select the Name or Account in Customer Bank details section.

The Bank account is assigned to the customer at site level.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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