Shipment Distance is Not as Expected When Using LOOKUP and More Than One Lane is Available (Doc ID 1439436.1)

Last updated on JULY 20, 2024

Applies to:

Goal

Look up Distances have been created for lanes and Rate Distance is set to LOOKUP in the Rate Offering.

For example there are two location to location lanes, both for Location A to Location B, one is for 100 Miles, the other for 120 Miles.

When a Shipment is built the Distance used does not match with the distance associated to the Lane that is used by the Rate Record.

For example Rate Record ABC uses Lane 123, Lane 123 is set with a distance of 120 Miles but the Shipment built with this Rate has a distance of 100 Miles.

Why is this?

Solution

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