Back Out Life Event Errors With FRM-40735: On-Error Trigger Raised Unhandled Exception ORA-01001
Last updated on JUNE 05, 2017
Applies to:Oracle Advanced Benefits - Version 188.8.131.52 and later
Information in this document applies to any platform.
On 184.108.40.206 version of Oracle Advanced Benefits,
When attempting to back out a Salary Changed life event, the following error occurs and the forms gets disconnected:
Error at the bottom of the Screen
Pop up Error
Cause: audfrm failed due to ORA-01000: maximum open cursors exceeded
The SQL statement being executed at the time of the error was &SQLSTMT an was executed from the file &ERRFILE
This may be the result of a network error, or a failure on the server
You will need to reestablish your session
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Navigate to People > Benefits Service Center and query the employee in question
2. Go to Desktop Activities > View Person Life Event and highlight the Salary Changed life event to be voided.
3. Enter Backed Out Status of Voided and click on Back Out Event button.
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