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Retro-Notifications Report (Enhanced) Shows Entries With Very Old Reprocess Dates and Retropay Takes a Long Time to Run (Doc ID 1450639.1)

Last updated on OCTOBER 13, 2023

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Find that Retropay Enhanced is running much longer than usual.  After reviewing the Retro-Notifications Report (Enhanced), it was found that there are thousands of retro entries that have very old dates.  These are unwanted entries and it is unknown what caused them to be picked up by the Retro-Notifications Report (Enhanced).


STEPS
The issue can be reproduced at will with the following steps:

1. Run Retro-notifications Report Enhanced - PDF
2. Submit Retropay (Enhanced)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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