O2C: Sales Coach Does Not Save User Entered Values
(Doc ID 1450999.1)
Last updated on AUGUST 27, 2023
Applies to:
Oracle Sales - Version 12.1.1 and laterInformation in this document applies to any platform.
Symptoms
Sales Coach does not save user entered values
1) Sales Dashboard/Opportunity/Sales Cycle/4 stages
2) Sales Coach: Consultative/Qualifying/brief intro had 'What is driving business' has 1... more questions with 1's.
3) Consultative/Solution Build - no answers checked
4) Sales Coach: Proposing - no answers checked
5) Sales Coach: Contracting - no answers checked
Setup Sales Coach with 4 questions (stage), set up in one instance, this was cloned to another test instance. Each instance has a different question that does not save.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |