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O2C: Sales Coach Does Not Save User Entered Values (Doc ID 1450999.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Oracle Sales - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Sales Coach does not save user entered values

1)  Sales Dashboard/Opportunity/Sales Cycle/4 stages
2)  Sales Coach: Consultative/Qualifying/brief intro had 'What is driving business' has 1... more questions with 1's.
3)  Consultative/Solution Build - no answers checked
4)  Sales Coach: Proposing - no answers checked
5)  Sales Coach: Contracting - no answers checked 
Setup Sales Coach with 4 questions (stage), set up in one instance, this was cloned to another test instance.  Each instance has a different question that does not save.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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